Cat-toure is Cat Fashion. We're on a quest to help cats' better their lives with fashion. Thousands of cats globally already wear our brand.
In February 2010 Cat-toure reinvented the catwalk, being the first clothing line created exclusively for cats. Our goal is to help cat owners style their cats with top of the line quality products, making sure they are properly fitted, while staying warm and cozy, and looking cool and stylish. Our clothing is exclusively designed for the unique body of a cat. It will fit your cat properly and allow him/her to have a full range of motion. Cat-toure is sure to make your cat the meow of the town. BACK TO TOP
Cat-toure® is a registered trademark of Cat-toure, LLC. Any reproduction without the express permission of Cat-toure clothing is strictly prohibited. Website layout, design elements, content and all product designs are the property of Cat-toure, LLC and may not be used for any purpose without express written consent from Cat-toure LLC.
Wear and use of Cat-toure apparel should always be supervised, do not leave your pet unattended. Use the size chart as a recommendation to find the appropriate size for your cat. BACK TO TOP
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. BACK TO TOP
OUR WEBSITE CONTENT
You understand and agree that our website is protected by the United States Copyright Law and as such, you will not attempt to reverse engineer or copy our website other than is necessary for it's intended use. Any violation of this provision is grounds for subjecting you to civil and criminal action under current United States Copyright Law. BACK TO TOP
We pride ourselves on our customer service and are always willing to assist you with any issues you may have. Please contact us via e-mail. Due to various email settings, our email message may be delivered to your spam or bulk mail folder. Should you not receive a reply from us, you may have entered our email address incorrectly or your spam filter won't let us through. BACK TO TOP
We offer high-quality clothing; which is made of only the best quality fabric and craftsmanship. All of our clothing is designed in the USA. Our clothing is handmade and produced in small quantities by skilled professionals who love what they do, therefore each piece is carefully and properly made. BACK TO TOP
We strive to provide accurate sizing information for our products. We highly recommend you measure your cat precisely to ensure an accurate fit. Please see our Size Chart for more information and e-mail us if you need assistance with sizing. BACK TO TOP
We recommend washing our clothing by hand or machine with similar garments, inside out, in cool water and lay flat to dry. DO NOT BLEACH, IRON, WRING OR MACHINE DRY. BACK TO TOP
Occasionally, we may take your order and consequently discover that the item is not available for shipping (sold out, damaged or defective). In such cases, we will notify you via email of the status and do our utmost to fulfill the order as soon as possible. You will also have the option to cancel the order. Product availability is subject to change without notice. We do our best to correct errors when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted). BACK TO TOP
DESCRIPTIONS AND IMAGES
We strive to portray accurate descriptions of our products. Cat-toure does not warrant that product descriptions, photos or other content of this site is accurate, complete, reliable, current, or error-free. This site may contain typographical errors or inaccuracies and may not be complete or current. Color variations may occur due to monitor settings or descriptions may be incomplete due to human error. We do our best to correct errors when discovered, and we reserve the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and Cat-toure reserves the right to cancel or refuse any order placed based on incorrect pricing or availability information. BACK TO TOP
PRICES AND TAX
All prices are subject to change without notice. Consistent with the New York State sales tax law, items purchased and shipped to addresses in New York State are subject to applicable sales tax. BACK TO TOP
We accept orders through our website (www.cat-toure.com) and all of our products are sold in US currency. BACK TO TOP
CANCELING AN ORDER
If you have completed the checkout process and we have not processed your order on our end, you may cancel your order with a $2 cancellation fee. Unfortunately, once orders have been processed on our end orders cannot be canceled. If you have accidentally ordered the wrong size and your order has not shipped contact us as soon as possible via e-mail and we will try our best to accommodate an exchange of size. BACK TO TOP
We ship worldwide and can ship anywhere USPS will go! Our packages are sent via USPS First-Class Mail®. The majority of our items ship flat rate (mugs are excluded), $6 domestic, $10 to Canada and $13 to all other international destinations. Orders are shipped from New York (USA). Domestic orders take about 7 business days to be delivered and international orders take about 14 business days. We reserve the right to change or discontinue our flat rate policy at any time. BACK TO TOP
Cat-toure products are non-refundable, due to industry health regulations we do not accept returns or exchanges. We encourage you to measure your cat as accurately as possible. We cannot honor returns for any merchandise that has been used. Review our Size Chart carefully and email us with any questions prior to purchasing.
If an incorrect size or product was sent to you by accident, contact us within seven days of receiving your order. Items need to be unused and unopened, with all original packaging and tags. The product should be sent back to us via USPS First-Class Mail®, along with a confirmation number and a copy of the packing slip. We will cover this cost along with free shipping for the correct item sent back to you. We are not responsible for lost or misdirected returns. BACK TO TOP
NON-DELIVERABLE, REFUSED OR UNCLAIMED ORDERS
If an order is returned, refused or unclaimed by the customer due to customer refusal, negligence, absence, or customer providing incorrect shipping information (invalid, unknown or insufficient address), we will attempt to contact you via email to resolve the order. If no response is received within 30 days, the merchandise is no longer claimable and the customer will not receive a refund. Please make sure that the shipping information on your order is correct and that someone will be available to receive your package. All orders that require re-shipping at the request of the customer, whether for returned, refused, unclaimed, or undeliverable packages, will require an additional re-shipping charge. This charge is the current shipping rate to the customers destination plus a $2 re-shipping fee. BACK TO TOP
Are you interested in carrying Cat-toure in your boutique? If so, please e-mail us for more information, write “Boutique Inquiry” in the subject line. BACK TO TOP
Do you have an idea or would you like to see a specific design on our clothing? We would love to hear your thoughts! Drop us a line, write “Ideas” in the subject line. BACK TO TOP